Restoration Certified Guarantee
“Certified. Guaranteed.” Or your money back. There’s a reason for our company motto – we believe it!
No matter which course you take the experienced, award-winning course instructors will use fun learning lessons, simple explanations, interactive presentations, and innovative lesson review tools to give each student the knowledge and confidence to successfully pass the course-related IICRC, RIA, or ACAC certification exam!
The Restoration Certified Guarantee Details:
If a student doesn’t pass the course-related IICRC, RIA, or ACAC exam on the first attempt, he/she can contact Info@RestorationCertified.com and provide the proof-of-attempt letter from the exam-related certifying body within 15-days of receipt and a Restoration Certified representative will register the student to re-take the related certification course within 60-days FOR FREE!
If a student doesn’t pass the course-related IICRC, RIA, or ACAC exam on the second attempt, he/she can contact Info@RestorationCertified.com and provide the proof-of-attempt letter from the exam-related certifying body within 15-days of receipt and a Restoration Certified representative will register the student to re-take the related certification course within 60-days AND a Restoration Certified instructor will provide a 30-MINUTE TOUTORING SESSION via Zoom ALL FOR FREE!
If a student doesn’t pass the course-related IICRC, RIA, or ACAC exam on the third attempt, he/she can contact Info@RestorationCertified.com and provide the proof-of-attempt letter from the exam-related certifying body within 15-days of receipt and within 30-days Restoration Certified will REFUND THE FULL COST OF THE ORIGINAL COURSE payment back to the original form of payment!
IICRC Student Participation Policy
IICRC STUDENT PARTICIPATION POLICY: In order to qualify for the IICRC certification exam students must adhere to the following IICRC policies:
- Student must have a strong internet connection
- Student must sign-in and participate using a desktop, laptop, or tablet. Phones may be used for auxiliary audio only.
- Student head and shoulders must be seen by instructor and monitor
- Student may not participate in any other activity during class time (walking, working, speaking to others, speaking on cell phone, etc.)
- Student may not participate while in a vehicle at any time.
In order to qualify for the certification exam IICRC’s Student Participation policy regarding attendance, screen sharing, and participant behavior requirements must be strictly adhered to. Restoration Certified has no control or oversight regarding IICRC’s Student Participation policy and their decision to deny a certification exam to a student who does not adhere to their specific policies. Any student that cannot complete the certification exam due to policy infractions is not eligible for the Seat Transfer or Re-Seat Policies, and registration payment is forfeit.
Course Cancellations and More
Cancellations, Re-Seat, Seat Transfer, and No-Show Policy
All registrations for a course seat are final and non-refundable. Due to IICRC, RIA, and ACAC administration and certification policy, and the commitments we’ve incurred with the instructor, there are no exceptions (exclusive of the Restoration Certified Course Cancelled Policy).
If a student has purchased a seat in a course and is unable to attend the course, wishes to be re-seated in in the same course title but on a different date, or wishes to transfer their seat to another person within the same organization the student must notify Restoration Certified within seven (7) business days before course start date by emailing Info@RestorationCertified.com or calling the main office at the number listed on our website www.RestorationCertified.com. The Restoration Certified “Certified. Guaranteed.” Policy is voided on all Cancellations, Re-Seat, Seat-Transfer, and No-Show policies.
 Seat Transfer Policy:
If within 7 business days or more of the registered course a student is unable to attend the original registered seat, the student can transfer the purchased seat to another person within the same organization at no additional cost by contacting Info@RestorationCertified.com or by calling the main office at the number listed on our website. If the Seat Transfer student is unable to attend the course or is a “no-show” on the course start date, registration payment is forfeit.
Re-Seat Policy:
If within 7 business days or more of the registered course a student is unable to attend the original registered seat, the student can reschedule a seat in the same course title to a future date within 60-days of original course start date for an additional $50.00 fee. A student may utilize the Re-Seat Policy only one time. If the student is unable to attend the re-seated course or is a “no-show” on the course start date, registration payment is forfeit.
No-Show Policy:
If a student fails to attend the registered seat in a scheduled course within 60-minutes of course start time, he/she is considered a “No-Show” and will not be able to enact the Seat Transfer or Re-Seat policies. Registration payment is forfeit. Due to IICRC, RIA, and ACAC administration and certification policy, and the commitments we’ve incurred with the instructor, there are no exceptions to the No-Show policy.
Restoration Certified Course Cancelled Policy
At Restoration Certified we strive to make the best effort to never cancel a course, but in rare instances a course cancellation cannot be avoided. Instructor emergencies, internet provider issues, closures due to severe weather or governmental advisories are several examples of a reason for a course cancellation. If Restoration Certified must cancel a course we will make every effort to inform the registered student as early as possible via email and a phone call. The registered student will be offered a Re-Seat to a seat in the same course title to a future date within 90-days of original course start date or a full refund of registration payment back to the original payment method.
Tardiness, Off-Screen, and Early Departure Policy:
In order to qualify for a certification exam, the certifying entity’s policy (IICRC, RIA, ACAC, OSHA) regarding tardiness, screen sharing, and early departure requirements must be strictly adhered to. Restoration Certified has no control or oversight regarding a certifying entities policy and their decision to deny a certification exam to a student who does not adhere to their specific policies. Certifying entities will often have monitors enter a class to view student behavior and verify that their specific policies are being adhered to. Any student that cannot complete the certification exam due to policy infractions is not eligible for the Seat Transfer or Re-Seat Policies, and registration payment is forfeit.
Disruptive Behavior “Zero-Tolerance” Policy:
Any student that displays inappropriate, disrespectful, disruptive, or abusive behavior towards any student, monitor, or instructor will be given a verbal warning and/or a written warning via email, and/or a written warning via meeting private chat or message function. If the offensive behavior is repeated the student will be removed from the course permanently. The student will not be eligible for Seat Transfer or Re-Seat Policies, and registration payment is forfeit.
Learning Disability Accommodations
At Restoration Certified our instructors care about our students – we want them to have a successful learning experience and can accommodate most learning disabilities. Students are encouraged to call and inquire about any course support tools available for visual, language, writing, comprehension, or cognitive disabilities prior to purchasing a course.
Privacy Policy
Legal Notice
All notices from Restoration Certified to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to Restoration Certified shall be made either by regular mail, sent to the address we provide on our Web site, or first class mail to our address at:
Delivery shall be deemed to have been made by You to Restoration Certified five (5) days after the date sent.
Copyright Notice
All content appearing on this Web site is the property of Restoration Certified.
Copyright © 2026, Restoration Certified. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2026, Restoration Certified. All rights reserved.
Trademarks
All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Restoration Certified. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Restoration Certified or any third party, except as expressly granted herein.
Terms of Use
This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Restoration Certified and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Restoration Certified believes that customer conduct violates applicable law or is harmful to the interests of Restoration Certified and its subsidiaries.
Privacy Policy
This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Restoration Certified and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Restoration Certified believes that customer conduct violates applicable law or is harmful to the interests of Restoration Certified and its subsidiaries.
Sales Tax
Restoration Certified charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.
Warranties
The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. Restoration Certified makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or it’s Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements.
Restoration Certified SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL Restoration Certified BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
— OR Depending on State —
The information and content on this server is provided “as is” with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by Restoration Certified.
The references and descriptions of products or services within the Web site materials are provided “as is” without any warranty of any kind, either express or implied. Restoration Certified is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.
The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information (“advertisers”), and not Restoration Certified.
The inclusion of material on this server does not imply any endorsement by Restoration Certified, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.
A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although Restoration Certified tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.
Miscellaneous
VOID WHERE PROHIBITED: Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Restoration Certified and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.
GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of Restoration Certified shall apply and both parties shall consent to the jurisdiction of said State’s courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.
MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and Restoration Certified with respect to this Web site. The Terms and Conditions supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Restoration Certified with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by Restoration Certified. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.
