Mass Contents Manipulations (Hoarding Cleanup)

What is the course objective?
The Hoarding Cleanup Class is a one-day technical training designed to prepare cleaning and restoration professionals to safely and effectively perform Mass Contents Manipulation (MCM) and structural cleanup in hoarded environments. The course emphasizes compliance with industry standards, OSHA safety practices, and proven decontamination methods. Unlike psychology-based training, this class focuses exclusively on the technical, safety, and operational aspects of cleanup.

What is the Hoarding Cleanup class like?
This one-day course delivers focused, field-ready training through classroom instruction, real-world case studies, and practical walkthroughs of hoarding remediation projects. Students will learn how to conduct hazard assessments, select proper PPE, manage site logistics, and process both structures and contents while maintaining clear client communication and proper documentation. Instruction is led by Restoration Certified’s award-winning instructors with over 25 years of hands-on industry experience in MCM, hoarding cleanup.

What will I learn in the hoarding class?
Students will gain technical knowledge and step-by-step procedures, including:

• Identifying hoarding levels, types, and conditions found in hoarded properties
• Performing hazard assessments (microbial, sharps, bloodborne pathogens, infestations, structural risks)
• OSHA-compliant exposure controls and PPE protocols
• Site setup, containment, and safe entry/exit planning
• Client communications, contracts, and liability documentation
• Mass contents manipulation: sorting, disposal, recycling, donation, decontamination, and pack-outs
• Tools, equipment, and engineering controls (AFDs, thermal imaging, containment, etc.)
• Chemical use and antimicrobial application for structure and contents
• Structural cleaning, odor control, and post-remediation evaluations

Is there an IICRC certification exam for this course?
No, this course does not include an exam. Instead, students who complete the training will receive a Restoration Certified Certificate of Completion for Mass Contents Manipulation & Hoarding Cleanup.

What classes should I take after Mass Contents Manipulation & Hoarding Cleanup?
To build on your hoarding remediation training, Restoration Certified recommends advancing into related certifications that expand your skills and service capabilities:

• IICRC Trauma & Crime Scene Technician (TCST): Covers advanced biohazard cleanup, including crime scenes, unattended deaths, and trauma situations.
• IICRC Health & Safety Technician (HST): Provides a foundation in OSHA compliance, hazard communication, and worker safety standards.
• Odor Control Technician (OCT): Specializes in deodorization methods, often essential after hoarding and biohazard projects.
• OSHA BBP Bloodborne Pathogens Training: Teaches workers how to protect themselves from exposure to blood and infectious materials, and what to do if exposed.
• OSHA HAZWOPER: Trains workers to safely handle hazardous waste operations, emergency response, and contaminated site cleanup.

What are the benefits of taking the hoarding class?

• Earn a Restoration Certified certificate to verify your professional training
• Gain specialized skills in one of the restoration industry’s most underserved and high-demand fields
• Protect worker health and mitigate liability through OSHA- and IICRC-aligned practices
• Build confidence in managing challenging hoarding remediation projects from first contact through final inspection
• Expand your company’s service offerings for government agencies, insurance carriers, and private clients
• Enter a market where few, if any, certified technicians currently exist